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How to Delete Your CrushOn AI Account and Cancel Your Subscription in 2026
The two processes — cancelling a subscription and deleting an account — are separate on CrushOn AI. Cancelling a subscription stops future billing while leaving your account intact. Deleting the account removes all your data permanently. Both processes work, but you need to handle them through the right platform based on how you originally subscribed. This guide covers every scenario clearly.
Cancelling Your CrushOn AI Subscription
Critical: Always cancel your subscription before requesting account deletion. Cancelling through CrushOn AI's interface only cancels the CrushOn AI side of the subscription. If you subscribed through Apple or Google, you must cancel through those platforms separately.
Cancel on CrushOn AI Website
- Open crushon.ai in your browser and log in
- Click your profile icon or avatar (top-right corner of the interface)
- Select "Account Settings" or "Subscription Settings"
- Find "Manage Subscription" within the settings
- Click "Cancel Plan" or "Cancel Subscription"
- Review the cancellation confirmation — note the date your access ends
- Confirm the cancellation
You will receive a confirmation email. Your subscription features remain active until the billing period end date shown in the confirmation.
Cancel iOS App Store Subscription
If you subscribed through an iPhone or iPad:
- Open the iPhone Settings app (not CrushOn AI)
- Tap your Apple ID name at the top
- Tap "Subscriptions"
- Find "CrushOn AI" in the active subscriptions list
- Tap "Cancel Subscription"
- Confirm
If CrushOn AI does not appear in your Subscriptions list, you did not subscribe through Apple — you likely subscribed through the web version, so use the website cancellation steps above.
Cancel Google Play Subscription
If you subscribed through an Android device:
- Open the Google Play Store
- Tap your profile picture in the top right
- Select "Payments & subscriptions"
- Tap "Subscriptions"
- Locate CrushOn AI and tap on it
- Tap "Cancel subscription"
- Follow the prompts to confirm
After cancellation, your access continues until the paid period ends. No charges occur after cancellation.
Deleting Your CrushOn AI Account
Account deletion is permanent. All conversation history, created characters, coin balances, and account data are removed. This cannot be reversed once processed.
Before deleting:
- Cancel your subscription first using the steps above
- Ensure any subscription purchased through Apple or Google is also cancelled through those platforms
- Save any conversation content you want to keep — it will be inaccessible after deletion
Deletion process:
- Log in to crushon.ai
- Go to Profile > Settings > Account
- Scroll to the bottom for the account deletion option
- Read the deletion warning carefully
- Enter your password or confirm identity as prompted
- Submit the deletion request
CrushOn AI processes account deletions manually within approximately 48 hours. You may not receive immediate confirmation — check your registered email for a deletion confirmation message.
If you cannot find the deletion option:
Some users report difficulty locating the delete account function within the interface. If you cannot find it:
- Try searching the settings sections more thoroughly
- Contact CrushOn AI support directly via email and request manual account deletion
- Provide your registered email address in the support request
- Staff will process the deletion manually
Deleting Individual Messages and Conversations
If you want to remove specific conversations without deleting your entire account:
- Open the conversation you want to remove
- Look for a settings icon, three-dot menu, or similar options control on the conversation
- Select "Delete Conversation" or "Clear Chat History"
- Confirm the deletion
Individual message deletion may be possible by tapping (mobile) or right-clicking (desktop) a specific message — look for a delete option in the context menu that appears.
Note that deleting messages removes them from your view. Depending on server-side retention policies, deleted content may not be immediately purged from CrushOn AI's servers.
Frequently Asked Questions
After cancelling, your subscription features (messages, NSFW access, premium models, etc.) remain active until the end of the current billing period — the date you last paid through. When that period ends, the account reverts to free tier status automatically. No refund is provided for unused days in the current period.
Yes. Account deletion is irreversible. Once processed (within approximately 48 hours), the account and all associated data cannot be recovered. If you think you might want to return to CrushOn AI later, consider cancelling your subscription and leaving the account inactive rather than deleting it.
Refunds are handled through the billing platform used for your subscription. For web subscriptions through Subscribestar: contact Subscribestar's support with your subscription details. For iOS: use Apple's standard App Store refund process through Settings > [your name] > iTunes & App Store. For Android: use Google Play's refund request process available within 48 hours of a charge. CrushOn AI does not have a universally advertised direct refund window.
Technically you can request account deletion before cancelling, but it is strongly advised to cancel first. If an active subscription is linked to a deleted account, billing may continue through Subscribestar or the app store until manually cancelled through those platforms. Cancel first to ensure no additional charges occur.
Yes. Public characters you created will be removed from the community library when your account is deleted. Users who were interacting with your characters will lose access to them. Private characters exist only within your account and are deleted with it.